Personal data at work

• Names, emails, phone numbers and call recordings are personal data. Privacy laws like GDPR and CCPA limit how you collect and use them.
• Use only what the task needs, and only in tools approved for that data.
• Working for yourself? Your client contracts and the AI plan you pay for set these rules, in place of a company's approved list.
• In recruiting, never search or filter by protected characteristics such as age, race, sex, religion, disability or pregnancy. That can be illegal discrimination.
• Some places require everyone on a call to consent before it's recorded.