What Zapier is and where things live

• Zapier connects the apps you already use so routine work runs by itself, with no code. A Zap is one automated workflow.
• Every Zap starts with a trigger: the event that starts it, like a new form response. Then one or more actions run: the steps Zapier does for you, like adding a row to a sheet.
• A task is one successful action. Triggers never use tasks. Your plan sets how many tasks you get each month.
• The Free plan gives you 100 tasks a month and two-step Zaps (one trigger, one action). Your company may have a Team or Enterprise account. Use the company account for work apps and work data.
• To start, click + Create in the left sidebar and choose Zap workflows. The Zap editor opens in a new tab. Each step has Setup, Configure and Test tabs. AI steps and agents come later in this pack.